MyIT Technical Support

Having computer trouble?

Problems accessing your school email? Want to access the school's wireless network or use your U: Drive or the eBrary from home? Need to make an external hard drive work on both Windows and Mac OS? Our IT Department has created a number of "how-to" documents to provide you with immediate self-service technical support.

NOTE: These documents are available only to current students of South Hills School of Business & Technology.

A valid CourseWeb login is required to gain access to view them.

Downloading and Installing Microsoft® Office

Click to display instructions for new and returning students regarding downloading and installing Microsoft® Office.

  1. Please uninstall any Office trial versions on your device before installing Office for Education. If you have a PC, click here for detailed uninstall instructions. If you have a Mac, click here.
  2. Register your product using your South Hills email address. Click here to begin the registration process.
  3. Open your South Hills email account via the Outlook Web Access by clicking here and logging in.
  4. You should have received an email message from Microsoft Office 365 Support. Open the message and follow the instructions contained therein to complete the registration process. Note: If the message does not appear in your Inbox, please be sure to check your Junk folder, as well.
  5. After completing the registration process, you will be given the option to install Office 2016 by clicking “Install Now”.
  6. Follow the instructions provided on the Microsoft webpage to complete the installation.

MyIT Knowledge Base

How to Purchase Your Textbooks Online

South Hills School of Business & Technology has partnered with The Student Book Store (SBS) to be the official bookstore for our school. However, students may use the ISBN numbers on their book lists to find and purchase textbooks elsewhere if desired. Click here for help ordering your Textbooks from The Student Book Store.

How to Redeem Print Cards to Use the Color Printer

(State College main campus only)

Issue still not resolved?

Click for Instructions How to Contact MyIT via Email

If you are unable to find what you need in any of these help documents, simply send an email with

— your first & last name
— a detailed description of your problem
— the South Hills campus location you're attending
— specify which campus building where you're experiencing the problem

to to contact the IT Department directly to request additional assistance.

Meet our IT Team

Matthew R.

IT Manager
State College Main Campus


Michele H.

Systems Administrator
State College Main Campus


Michele's Biography
Contact me via ZOOM

Ralph J.
Catherman Jr.

Network Administrator
State College Main Campus


Ralph's Biography
Contact me via ZOOM


IT Support Specialist
State College Cato Building


Max's Biography
Contact me via ZOOM

Jodi L.

Network Administrator
Altoona Campus


Jodi's Biography
Contact me via ZOOM