Resources for Current Students

While you are a student at South Hills, you'll use this page as a portal to all the resources you'll need. The list below has links to everything from your student email to the Virtual Library to schedules for regular class times and weather delays — everything you need is just a click away!

Student Complaints or Grievances

Click to View Procedures

South Hills School of Business & Technology's student complaint procedures are designed to provide fair and prompt consideration to any complaint concerning the actions, decisions, or inactions of faculty or staff members. The student should first attempt to resolve the situation with the person whose action is being questioned. If the student does not feel the matter has been resolved, he or she may proceed through the following steps:

  1. Step 1: The student may file a formal, written complaint to the Director or Director of Education within five (5) working days of the incident by filling out the South Hills Complaint, Grievance, Concern form. A copy of this form may be obtained from the Director of Education in State College or Campus Director in Altoona.

    The location Director or Director of Education will investigate the complaint and may conduct a conference with all involved parties in an attempt to resolve the complaint. The student will receive a written response from the location Director or Director of Education within ten (10) working days of receipt of the complaint.
  2. Step 2: If the student is unsatisfied with the response from the location Director or Director of Education, the student may appeal in writing to Paul Mazza, the President. The President may take whatever steps are deemed necessary to resolve the matter and will render a final decision within ten (10) working days. If any complaint is not resolved to the student's satisfaction, the student may forward the complaint to the school's accrediting body (ACCSC) or The Pennsylvania Department of Education.

Students making complaints may not be subject to unfair actions as a result of filing a complaint.

Accrediting Body Complaint Information

Schools accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:

Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201
(703) 247-4212

A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting David Schaitkin, Director of Education or online at

The Pennsylvania Department of Education Complaint Information

Students have the right to file complaints with the Pennsylvania Department of Education against a licensed school. The point of contact for student complaints is:

Pennsylvania Department of Education
State Board of Private Licensed Schools
333 Market Street
Harrisburg, PA 17126-0333
(717) 783-0333

Text Alerts

Students are strongly encouraged to sign up to receive text alerts for snow days or emergencies. See chart below to sign up for your South Hills location:

  • State College students — text SC to 1-814-699-8533
  • Altoona students — text AL to 1-814-699-8533

You will receive a confirmation text stating that you have opted in to receive texts for the campus you selected.

Powered by Ez Texting. SMS message and data rates may apply.

South Hills News

Sera Mazza Starts Her New Job

Sera Mazza is excited to use her South Hills training on her new position with Roots Cafe "lsjdfksdf sdlfkjsdkf sdlfjsdjkf"
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South Hills Takes On the Coronavirus Challenge

Faced with a government mandate to close its physical campus doors in State College and Altoona amid the coronavirus lockdown, South Hills School of Business & Technology's staff and faculty utilized the latest online conferencing software to ensure students would be able to continue their studies from their homes.
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South Hills School of Business & Technology’s Altoona Campus Hosts (ISC)² Local Chapter Event

In early February, the Altoona Campus of South Hills School of Business & Technology hosted an International Information System Security Certification Consortium, or (ISC)², Pennsylvania Highlands Local Chapter event to help our students learn more about keeping networks secure.
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South Hills Celebrates Fifty Years of Teaching People, Changing Lives

Founded in 1970, 2020 marks South Hills School of Business & Technology's 50th anniversary. Learn more about the school's history and how it plans to mark this momentous occasion.
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South Hills Students Use New Skills to Complete Photography Project

Students at South Hills School of Business & Technology's Altoona Campus recently completed a portrait photography project from start to finish to practice newly acquired project management skills.
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South Hills President, Students Invited to Witness Centre County Commissioners’ Proclamation Ceremony

South Hills School of Business & Technology's President and two students were recently invited to represent the school at the Centre County Commissioners' Career and Technical Education Month Proclamation Ceremony.
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South Hills Hosts Student Appreciation Luncheon for Student Club Members

Members of the various student clubs and service organizations at South Hills School of Business & Technology were recently honored by faculty and staff at the annual Student Appreciation Luncheon.
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Information Technology Program at South Hills Participates In Global Technology Event

The Information Technology Club at South Hills School of Business & Technology's Altoona Campus organized a Local Hack Day event as part of a global event sponsored by Major League Hacking. People from all over Central Pennsylvania came together at South Hills, joining more than 10,000+ hackers participating in the event from 250 locations around the world.
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South Hills Students Collect Donations For Local Charities

As part of South Hills School of Business & Technology’s long tradition of community service, students at both of its campuses hold several holiday donation drives and fundraisers to collect money and items on behalf of various charitable organizations in their local communities.
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South Hills Kicks Off “Taste of Success” Speaker Series

South Hills School of Business & Technology's Career Services Team hosted alumni guest speaker, Shawnee Matis, as part of the “Taste of Success” Speaker Series. The series provides current students with opportunities to learn from local employers who provide valuable career information, tips, and pointers to help the students start thinking about what comes after graduation.
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